Frequently Asked Questions
Why www.flyingshushabandi.ge?
Because we don’t just deliver meals — we deliver moments of refined taste in the sky.
www.flyingshushabandi.ge is the only VIP catering service where every dish is born in an acclaimed by chef at restaurant - Shushabandi, blending the soul of Georgian cuisine with European finesse. We focus only on what we do best, not mass production, but curated excellence. Our menu is a celebration of Georgian cuisine, blending time-honored traditions with modern flair, each dish showcases the rich flavors and unique preparation methods that make Georgian food so special.
You’re not just ordering catering.
You’re offering your passengers an experience — one that begins in the sky and leads them to discover more on the ground.
How it works?
Explore the menu presented on our website to discover a truly unique dining experience. Unlike traditional services, our menu is freshly prepared just hours before your flight, ensuring exceptional quality and flavor.
We believe that the final touch should be a part of your journey. That's why our dishes arrive 95% complete, leaving the last magical moment for you to perfect. This final step isn't just about presentation – it's an invitation to engage with your meal. Whether you're adding a garnish, drizzling a sauce, or assembling the final components, you become a part of the culinary creation. All you need to open platform, select masterpace, order and wait at aircraft.
Let's make your customer flight experiance unfrogatable
Will my order be delivered to aircraft?
Main idea of creation this platform is to offer special service for business aviation, operator, flight attandent and who may it need. Any dish, or any item ordered on this platform will be directly delivered on board of aircraft at Tbilisi International Airport, at spcific date and time indicated at catering ordering moment. All you need to select menu, order, pay for it and wait for it at designated date and time. Please, at the time of ordering indicate exact and correct details of aircraft, flight, delivery date and time, otherwise we are taking any responsibility of non delivery or delay of delivery due to incorect data.
How to Pay?
At www.flingshushabandi.ge, we ensure secure ordering and offer various payment options to provide a seamless experience for our customers. In case of returns or refunds, our dedicated team is here to assist you. For more information, please refer to our privacy policy, refund rules, or below articles.
Can I change delivery time or date?
Catering delivery date cannot be changed online, you should contact us in case if delivery date is postponed for more than 24 hours, or delivery time is changed for more than 12 hours at our mail your@caterer.ge. Our duty representative will revert you if change can be performed, if not order be canceled and you will get refund as per our refund rules. No refund is applicable if cancelation is happening 8 hours’ prior of delivery. It is impossible to make any changes in delivery time or date if past more than 10 hours from the moment of ordering catering
What is ordering and canceling policy?
Using our web platform, you should place order not later than 18 hours’ prior of delivery time. In your order you should indicate all required items, exact date and time of delivery, person name, surname and contact mail, with phone number who is responsible of catering acceptance.
Placed order canceled is full refundable if cancelation is done within 2 hours from the moment of placing the order, but deducting order processing fee. If catering is canceled after given time additional cancelation fees is applicable. 15-hour prior of delivery time it will be deducted actual expanses and order processing fee. From 15 hours to 8 hours’ prior delivery time additionally is applicable cancelation fee in amount of 195 USD. No refund is applicable if cancelation is happening 8 hours’ prior of delivery.